EMS Scheduling Software for Ambulance Agencies
Plan unit coverage, manage shift changes and fill open seats fast with StaffWorks, Fireworks Workforce & Scheduling.
Request a StaffWorks DemoFree 30-minute call. No obligation.
Your Roster Changes Fast. Your Schedule Should Keep Up.
An ambulance schedule changes quickly. A sick call, training assignment or unexpected coverage need can turn a complete roster into a staffing problem. EMS scheduling software gives supervisors a structured place to review assignments and manage changes.
EPR Fireworks offers StaffWorks for workforce scheduling, built by Fire & EMS personnel who know what a short crew at shift change feels like. Start with your agency's own shift patterns, staffing requirements and approval process, and StaffWorks is configured around them.
A schedule is only useful when it reflects the latest confirmed staffing decision.
Plan Coverage Around Ambulance Operations
Coverage planning begins with knowing which units need staffing, when those assignments begin and which qualifications each position requires. Supervisors need to see the schedule in a way that makes open assignments and overlapping commitments easy to identify.
Qualification Rules by Seat
Set position requirements by certification, rank or role, such as a paramedic on every ALS unit. Understaffed positions are flagged.
Rotations That Match Your Service
Build 24/48, 48/96, 12-hour, Kelly Day, A/B/C or custom rotations, with auto-staffing to fill the pattern.
Open Shifts, Seen Right Away
Open positions appear as soon as they're posted, and eligible personnel can pick up or bid on them.
In a StaffWorks demo, start with your next several shifts and walk through your agency's actual coverage rules.
Manage Shift Changes Without Losing Visibility
After the schedule is posted, the work continues. Time-off requests, trades and last-minute absences all affect who is expected to report. A reliable scheduling process establishes who can request a change, who approves it and how the final assignment is communicated.
The record of a change should be clear enough that the next supervisor can understand the current roster without reconstructing a string of calls or messages.
- Swaps with approvals. Full or partial swaps and giveaways follow your rules, so every trade ends approved, declined or pending.
- Call lists for callbacks. Notify people all at once or one at a time in a set order, by app, email or text.
- Time off and pass-down notes. Requests and availability live beside the schedule, and shift notes carry context to the next crew.
Staff should not have to guess whether a trade is final.
- ✓Trade requestedMon 08:14
- ✓Qualifications checkedEMT for EMT
- ✓Approved by Capt. ReyesMon 09:02
Connect Scheduling With the Wider Agency
Scheduling does not happen in isolation. Operations leaders need coverage information, employees need to know their assignments and administrators may need accurate staffing records for other processes. StaffWorks keeps the schedule connected to the rest of your Fireworks platform.
Time, Overtime and Payroll
Time cards, overtime calculations and FLSA compliance tied to the schedule, with payroll integrations available as an add-on.
Mobile App and Clock-In
Crews view schedules, send requests and clock in from the mobile app or a station computer, with GPS or station location checks.
Integrations You Already Use
Connect to Active911, IamResponding and Google Calendar, with one login across your other Fireworks modules.
Use one normal shift and one difficult coverage scenario to judge the system, not an idealized schedule.
See StaffWorks in an EMS Scheduling Walkthrough
The best way to evaluate StaffWorks is to bring a real staffing scenario. We'll show you how your agency would handle it in the current product. A focused walkthrough tells you more about day-to-day fit than a long list of scheduling terms.
- 1A Posted ScheduleBring your real units, seats and rotation.
- 2An Unexpected AbsenceA sick call an hour before shift change.
- 3How You Fill ItYour call order, approvals and who gets notified.
One Platform From Shift Start to Patient Report
Fire & EMS Scheduling
The full Workforce & Scheduling overview for career, volunteer and combination departments.
Explore Scheduling → Report the CallFireworks ePCR
NEMSIS 3.51 compliant patient care reporting for the crews you just staffed.
Explore ePCR → Report the CallNarcotics Tracking
Controlled substance tracking through our Schedule2.IT integration.
Explore Schedule2.IT → Reach Beyond the CallMIH / Community Paramedicine
Mobile Integrated Health visits created directly from the ePCR.
Explore MIH →Backed by one support team, staffed by people who've worked the job.
EMS Scheduling Questions
Can StaffWorks require a paramedic on every ALS unit?
Yes. Each position can carry its own requirements by certification, rank or role, and StaffWorks flags any seat that falls below its minimum staffing or qualification rule.
Which shift patterns work for ambulance crews?
StaffWorks supports 24/48, 48/96, 12-hour, Kelly Day and A/B/C rotations, plus custom patterns built around your agency's schedule.
Can EMS crews pick up open shifts from their phones?
Yes. Crews see open shifts in the mobile app and can pick them up or bid on them. Rest-period and position checks keep every pickup within your rules.
How does EMS scheduling software handle overtime and payroll?
Time cards, overtime and pay-per-call activity stay tied to the schedule, overtime can run on its own cycle separate from the pay period, and payroll integrations are available as an add-on.
Ready to Keep Every Unit Staffed?
See how StaffWorks keeps your ambulance schedule current, from the posted roster to the last-minute sick call.
Free 30-minute call. No obligation.