Artificial Intelligence (AI) for Fire Departments & EMS
AI that keeps people first.
The best AI in Fire and EMS isn't the loudest. It's the kind that quietly takes the paperwork off your plate, so your people can get back to the work they signed up for.
AI should take the paperwork,
not the call.
We've run the calls and sat through the end-of-shift reports. So we built AI around a simple split: let it handle the busywork, and keep people on everything that matters.
AI takes on
- The first draft of a narrative
- Catching gaps before a report goes out
- Digging numbers out of reports
- The blank page on a new course or grant
Your people keep
- Patient care and judgment on scene
- Sign-off on every report
- The decisions that run the department
- Looking out for each other
Not one AI product. AI in every part of the day.
Because Fireworks is one platform, AI isn't a separate tool to log into. It shows up right where the work happens, from shift start to the community you serve.
Ready for Every Call
A training officer describes a course and gets a first draft. Admins see exposure trends across the crew before they turn into a health problem.
Response Mode
Crews talk and the ePCR fills in. The narrative drafts from what's already in the report, and gaps get flagged before anyone hits submit.
Your Data, Working for You
A chief asks a question in plain language and gets an answer, not a report request. Briefings show up on schedule.
Community Risk Reduction
An inspector snaps a photo and AI points out what to look at. Coming soon
One platform is what makes it work. Incidents, ePCR, training, staffing and inspections share one record, so AI sees the full picture instead of one app's worth of data.
What it looks like in real life.
Less time typing. More time with the patient.
Nobody joined EMS to write narratives at 3 a.m. That's where AI for EMS documentation earns its keep: AI drafts the narrative from the patient care report, and Speech to NEMSIS turns what crews say into structured data. The provider reviews, edits and signs off.
Where it lives: AI Generate + Refine, Speech to NEMSIS and AI QC/QI in the ePCR
See AI in the ePCR →Ask a question. Skip the report request.
Chiefs shouldn't need a data analyst to find out what happened last quarter. Ask AI answers plain-language questions about your own department's data, and only shows what each person is allowed to see.
Where it lives: Ask AI, Scheduled Briefings and Grant Writer in AI Works
See Analytics & Compliance →The people who answer the call deserve someone looking out for them too.
Crews already log hazards and exposures in the incident report. Health & Exposure in Staff Advisor brings that history together across your people, so leaders can spot risks sooner. Captured once, on the call. Nothing entered twice.
Where it lives: Health & Exposure in Staff Advisor
See StaffWorks →AI in EMS: Where to Start and What Matters
Want the longer conversation? Watch the replay anytime.
Explore AI inside each solution.
ePCR →
Narratives, Speech to NEMSIS and QA checks
Analytics & Compliance →
Ask AI, briefings and grant help for leaders
StaffWorks →
Workforce and crew health intelligence
Training & LMS →
Build a course by describing it
NERIS Reporting →
Turn incident data into trends you can use
Fire Prevention →
Photo-based inspection checks, coming soon
Curious? Start here.
What is AI for fire departments and EMS?
It's software that takes on repetitive work like drafting reports, checking documentation and pulling answers from data. In Fireworks, it's built into the solutions departments already use instead of sold as a separate system.
Why should fire departments use AI?
To give time back to their people. AI cuts down on paperwork, catches report gaps before they go out, and helps leaders get more out of the data crews already capture.
How can AI help with EMS documentation?
AI drafts the patient care narrative from what's already in the report, Speech to NEMSIS turns what crews say into structured data, and AI QC/QI flags gaps before a report is finalized. The provider reviews and signs off on everything. See AI in the ePCR.
How does AI improve NERIS reporting?
NERIS Insights turns the incident data your crews already submit into trends leaders can use, and Ask AI lets chiefs ask that data questions in plain language. See NERIS Reporting.
Will AI replace firefighters, EMS providers or report reviewers?
No. AI drafts and flags. People review, decide and sign off. Final reports and decisions always stay with your team.
Is Fireworks AI secure?
Yes. Departments own their data, AI respects the permissions you already have in place, and nothing AI writes is final until a person approves it.
Can departments choose which AI features to use?
Yes. Departments choose what fits and can add more over time. See what's available in ePCR, Analytics & Compliance, StaffWorks, Training & LMS and Fire Prevention.
Who do we call if we have questions?
The same Fireworks support team you'd call about anything else, staffed by people who've worked in Fire and EMS. We still answer the phone.
Curious what AI could take off your plate?
Grab a free, no-obligation call with a Fireworks product expert. We'll show you what fits your department, and skip what doesn't.