Founder Led. Built for the People Who Answer the Call.

It Started With a Frustration

Before Fireworks, our CEO and co-founder, Gilad Preger, kept watching the same thing happen. Companies grew, and customer success got lost along the way. The people the software was built for became an afterthought.

Gilad has a servant's heart, and his passion has always been helping people. So he asked himself a simple question: who deserves that help the most? The answer was first responders.

We Built It With First Responders

In 2016, fire and EMS departments were making do with software that was never built for them. Reports lived in one system, patient care in another, and inspections somewhere else. So we did it differently. Instead of guessing what departments needed, we worked side by side with firefighters and EMS crews and built it together, one workflow at a time, until it fit the way they work.

Fire Works Became Fireworks

As the company grew, we made a choice most software companies never make. We built our support team from the people who helped build the product. The first responders who shaped it became part of it, and when a department calls today, they reach someone who knows the software from the inside and the job from the field.

We started as Fire Works, two words. Somewhere along the way, as the people who built it with us joined the team, the two words became one: Fireworks.

Founder Led, and Staying That Way

Gilad still leads Fireworks today, and he is determined to keep it founder led. Staying in control means every decision gets made for the departments we serve, not for a spreadsheet. Could we squeeze out more efficiency by doing things differently? Maybe. We are okay with that.