One Unified Platform. Exceptional Customer Service.
Fire Department Software forModern Fire & EMS Agencies
Run your entire Fire & EMS operation from one connected records management system (RMS). From incident reporting and patient care to prevention, training, assets, and analytics, Fireworks keeps your department connected from any device, anywhere.
One Unified Platform.
Exceptional Customer Service.
Your technology should make the job easier, and so should the people behind it. Fireworks brings your department’s critical workflows together in one connected platform, built by people who understand Fire & EMS.
When it’s time to make the switch, our team is with you every step of the way, from data migration and implementation through go-live and beyond. And with Fire & EMS professionals on our support team, you’re working with people who understand your world, not just your software.
Because you’re not looking for another vendor.
You’re looking for a partner.
Real People. Real Results.
"A game changer."
Merging two decades of fire data into one system.
"It writes the narrative for me."
How Bunn Fire simplified reporting.
"It was 100 times easier."
Why Erie Fire switched to EPR Fireworks.
Your NERIS software should tell you something.
Fireworks powers 1 in 20 NERIS submissions nationwide. Compliance gets the data in. Fireworks helps you get more out of it.
- Your complete historical data migrated, so your reporting record stays intact
- NERIS Insights dashboards that turn incident data into decisions
- 270+ pre-built reports mapped to state and federal requirements
ePCR that works the way your crews do.
Built by people who've done the job, with AI where it matters, not just in the headline.
- NEMSIS 3.51 compliant, integrated with LIFEPAK, ZOLL and Philips monitors
- AI Generate writes the narrative, and QC/QI checks it before submission
- One patient encounter, one record: NERIS, ePCR and MIH stay connected
Fire department software for the life of a call
Ready, Respond, Record and Reach Better Than Anyone Else with Fireworks
From the shift schedule to the final report and out into your community, every Fire & EMS workflow runs in one connected system.
Every solution includes streamlined implementation and support answered by people who've worked in Fire & EMS.
Ready for the Call
Staffed, trained and equipped for every call.
- TrainingLearning management system with content from Axene, Fire Engineering and Jones & Bartlett.
- SchedulingBuild shifts, fill vacancies and track time off.
- Inventory & AssetsKnow what you have, where it is, and that it's ready.
- PreplansBuilding preplans your crews can pull up on the way.
- PropertiesProperty and occupancy records in one place.
- HydrantsInspections, flow testing and GIS mapping.
Respond to the Call
Run the incident and follow through after it.
Record of the Call
Accurate, compliant reports for every call.
Reach Beyond the Call
Turn data into decisions and care for your community.
One System for Your Crews. One Team Behind It.
Reporting and data talk to each other, crews work in one place, and there's one support team behind all of it.
Trusted by 500+ Agencies Across 35 States
Hear it from the departments who made the switch.
"As we grow, we're not giving up customer service. Personal support isn't a startup phase for us. It's the product."
Fire Department Software FAQs
What is a Fire Department Records Management System (RMS)?
A fire department records management system is a centralized platform that gives chiefs and administrators a single place to manage all operational data: incidents, personnel, equipment, inspections, compliance records, and more.
Unlike generic records management software, a purpose-built fire RMS platform is designed around the specific workflows, reporting standards, and compliance requirements that fire and EMS agencies face every day. EPR Fireworks is that system: a complete EMS and fire department management platform built from the ground up for the way departments actually operate.
What software do fire departments use?
Most departments use some combination of standalone tools: a separate fire incident reporting system, a scheduling app, a spreadsheet for training records, and maybe a third-party solution for inspections or pre-incident planning. The problem with this approach is that disconnected tools create disconnected data.
Increasingly, agencies are moving to unified fire department RMS software that consolidates every function into one platform. EPR Fireworks replaces the patchwork with a single, integrated system covering incident reporting, ePCR, workforce management, equipment tracking, fire prevention, and analytics.
What is fire reporting software, and why does it matter?
Fire reporting software is the engine behind your department's compliance and accountability. It captures incident data at the point of entry and routes it to the right places: your state system, national fire incident reporting submissions, department leadership, and mutual aid partners. When your fire reporting software is integrated with the rest of your RMS, you eliminate duplicate entry, reduce errors, and ensure your data is audit-ready at all times.
How does EPR Fireworks integrate with EMS operations?
EPR Fireworks features fully embedded ePCR software that links patient care reports directly to incident data, eliminating duplication and improving accuracy across EMS records. Everything lives in one system, so your documentation is always in sync, no manual reconciliation required.
Can the platform be customized for our department’s needs?
Yes. Our fire RMS software is fully configurable, enabling agencies to tailor everything from forms and fields to reports, dashboards, and pre-incident planning workflows, all without compromising compliance. Whether you're a single-station volunteer department or a large multi-station agency, the platform adapts to how you operate.
Is the system cloud-based and accessible anywhere?
Yes. EPR Fireworks runs in any modern browser, giving your crews secure access from stations, field units, or mobile devices. Your data is always current, always accessible, and never locked to a single workstation or server room. Accessing your fire records management system or EMS data has never been easier.
How do we get started?
Schedule a call with our onboarding team. We'll walk you through the platform, answer your specific questions, and show you exactly how EPR Fireworks can replace your current fire department RMS software with something built for where your department is headed, not where it's been.
The Right Platform Makes Everything Else Easier
Your department deserves a records management system that works as hard as your crew does. Let’s talk about what that looks like for you.
Free 30-minute call. No obligation. We’ll reach out within 1 business day.