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MEET OUR TRAINING EXPERT
Shane is a 33-year fire service veteran. His background includes operational, administrative, network and data analysis within emergency services.
CHIEF TRAINING OFFICERShane Moss
Shane is a 33-year fire service veteran. His background includes operational, administrative, network and data analysis within emergency services.
CHIEF TRAINING OFFICERShane Moss HAVE YOU HEARD WHAT EPR CUSTOMERS ARE SAYING?
"We've had the privilege to work with EPR Systems for a period of time now. The two things that come to mind when I think about their company, this has really given us the ability to get our data out and make informed decisions on our fire department and our goals and where we are going. The other thing is their customer support. I had never worked with a company before who has customer results to this level."
Assistant Chief Ryan GibbonsGreen Bay Metro Fire Department, Green Bay, WI
"We have been using FireWorks for a couple of years now. We were first drawn to the analytics tool that is part of FireWorks. This tool puts up to date data at our finger tips. It allows me to drill down on the data and to create charts and even export the data or the charts.”
Fire Marshal Cheryl EdwardsLakeland Fire Department, Lakeland, FL
"In a day when customer service is not really at its best. FireWorks has stepped up their game. Most of our problems and/or issues are normally fixed within 5 minutes whether it is 1 o'clock in the morning or 8 o'clock in the morning. We can't say enough about their responsiveness and I will highly recommend them to anybody that is looking for a solution for report writing, pre-planning and inspections."
Chief Mike RampinoNorth River Fire District, Palmetto, FL