CUSTOMIZATIONS

YOUR DEPARTMENT IS UNIQUE, SO YOUR SOFTWARE SUCH BE UNIQUE

ONE SIZE DOES FIT ALL’ AND HERE’S WHY WE CAN SAY SO:

At EPR Systems, we believe that software is simply a tool. Like any tool, however, how it’s used and by whom is what really matters. Because we’ve taken the time to understand the fire service and EMS professionals and how agencies work, we thought it was important to make our software as adaptive and flexible as possible.

And this was on top of creating a robust platform that serves as a powerful tool out of the box.

So when you ask EPR for a customization to match your workflow, team or processes at your agency,
we do our best to get you what you need.

THE THREE REASONS WHY WE MADE CUSTOMIZATION PART OF OUR SOFTWARE’S DNA:

Flexible software always grows with you.

Every customer has unique requirements.

Our customers help us make our software better.

HOW WE CUSTOMIZED FIREWORKS RMS FOR OUR LOUISIANA CUSTOMERS:

The needs of our Louisiana customers were very different from other agencies in other states. Louisiana fire departments have special reporting requirements for the Property Insurance Association of Louisiana (PIAL).

Because of the PIAL requirements, and other requests, EPR decided to customize the FireWorks interface that all Louisiana fire departments and agencies can use—whether a large municipal agency in Baton Rouge or a rural volunteer fire department in northern Louisiana.

They save time and have a custom interface that works like a charm. And that wasn’t any voodoo—it was EPR taking care of a customer, our favorite thing.

CUSTOMIZATIONS

YOUR DEPARTMENT IS UNIQUE, SO YOUR SOFTWARE SUCH BE UNIQUE

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