Security & Compliance
- Security
- Privacy
- Transparency
- Certifications
Cloud Security
Our infrastructure is hosted on Amazon Web Services (AWS), leveraging its state-of-the-art security capabilities. AWS complies with industry-recognized certifications such as:
All network traffic is secured through firewalls, Amazon Virtual Private Cloud (VPC), and application load balancers to ensure a robust defense against potential attacks, including DDoS attempts.
Data Encryption
We employ advanced encryption protocols to protect data at rest and in transit. Our systems utilize HTTPS to encrypt all traffic to and from the database, preventing unauthorized access during data transmission.
Key features include:
- TLS 1.2 Encryption For all communications, ensuring secure data transfer.
- AES-256 Encryption Applied to sensitive stored data.
- RSA 2048-bit Certificates For secure authentication.
Disaster Recovery (DR)
Our disaster recovery plans ensure business continuity and data availability under all circumstances:
- Hourly Backups Database backups occur every 60 minutes.
- Redundant Storage Snapshots are transferred nightly to geographically separate AWS environments.
- Rapid Recovery Recovery Point Objective (RPO) is 60 minutes, and Recovery Time Objective (RTO) is under one hour.
- Geographic Redundancy Primary systems operate in AWS’s US East region, with backup in US West.
Incident Response
We maintain a comprehensive Incident Response Plan (IRP) to address security events efficiently.
Key components include:
- 24/7 system monitoring and logging.
- Immediate identification and mitigation of security breaches.
- Collaboration with leading security experts to minimize risks and recover systems rapidly.
Vulnerability Remediation
Our proactive vulnerability management process includes:
- Detection Routine vulnerability scanning and testing.
- Prioritization Identifying critical risks that require immediate attention.
- Remediation Applying patches and fixes at scale in real-time.
- Monitoring Continuous oversight to detect emerging vulnerabilities and alert relevant teams promptly.
Your Data. Our Priority.
We take every measure to safeguard your information and ensure compliance with the highest standards of security and reliability. Our solutions are tailored to meet the critical needs of fire departments and emergency response teams, ensuring seamless operations and secure management of vital data. For additional details, feel free to reach out to us.